Salon Manager General Manager Rikki Tronson: The Importance of Simple Salon Software
Innovative salon software company, Salon Manager, are continuing their pursuit of simple salon software, making technology easy in the creative and consumer world.
Salon Manager General Manager Rikki Tronson shares with us why simple salon software is his vision, and the key points that define this.
For Businesses
Fast Learning And Decreased Training Time
Having a simple software makes it just that – simple. The simpler it is, the easier it is to educate those who will be using it. This effectively reduces training time quite significantly, as those using the system can learn quickly. A product or service that is overly complicated or has lots of moving parts automatically puts people off and adds an incredible time pressure within businesses. For us here at Salon Manager, it was absolutely vital to produce a service and product that made life easier and much more efficient for business owners and their teams. We understand the landscape of the industry, the pressure and the feedback for something more advanced yet easier.
Increases Productivity
Increasing productivity is something most businesses look to do wherever they can as this in turn impacts the margins – including financials, team roles and the day to day running. Within the Salon Manager system, we have implemented a variety of different internal systems which have been developed to cut out time wasting or double jobs. Tasks such as updating client record cards, working out columns and spaces and stock takes – this automatically cancels out the manual time required.
For Clients
Fewer Clicks, Faster Booking
As we go down the generations, the attention span is continuing to decrease and the ’one click’ generation is very much apparent. It is essential to cut out the clicks to allow your clients or customers to remain engaged. The easier you make their lives, the more they will continue to return. It’s important to make the booking process as easy as possible and as quick as possible – this is KEY!
Improves Overall Client Experience
The client experience begins from the moment they hit a touch point – whether it be on your website, social media, picks up the phone or books an appointment. Making things simple from the beginning improves that client experience that straight away. A client will remember a quick and efficient booking service for future appointments – it is a huge factor for many.
For further information on Salon Manager and to book a demo, visit: www.salonmanageronline.co.uk.
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