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| March 28, 2026

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Busy But Not Profitable?

Busy But Not Profitable?
Sam Robinson

NHBF Survey Reveals Growing Pressure on Hair & Beauty Businesses.

 
The latest State of the Sector survey results from the National Hair & Beauty Federation (NHBF) reveals that many businesses are working hard but struggling to remain profitable as rising employment and operating costs continue to squeeze the sector.
 
The survey of 423 hair and beauty professionals across the UK reveals a sector that remains active but increasingly constrained by rising statutory costs, energy prices and property expenses. Many businesses report being busy with clients while still struggling to generate profit… a reality described by respondents as ‘busy but not profitable’.
 
The research also highlights the structural nature of the pressures facing the sector. Rising labour costs, energy bills and commercial rents are combining to create a “cost stack” that many businesses say is pushing them towards survival decisions rather than growth.
 


 

Apprenticeships & Employment Under Threat
Apprenticeship training relies heavily on small employers having the financial capacity to recruit and train.
 
Autumn Budget Pressures
Many say they are likely to respond by increasing prices, freezing recruitment, reducing apprenticeships or delaying investment.
 
NHBF Support for Businesses
NHBF provides practical resources including legal guidance, HR support, business advice, employment templates and helplines designed specifically for hair and beauty employers. NHBF is urging businesses to access the support already available.
 


 

“The evidence also shows how these pressures are directly affecting decisions on recruitment, apprenticeships and investment. When micro-businesses are forced into survival mode, training and employment are often the first things to pause. That’s why NHBF is using this evidence to continue pushing government for a fairer operating environment for our sector while also making sure businesses know that practical support and guidance is available to them now,” – Sam Silver.

 
The findings were unveiled at the NHBF’s Respect Live event this week, forming part of the wider Respect Our Sector campaign, which calls for policies that support compliant high-street businesses to employ staff, train apprentices and invest in their communities.
 

For more info please visit www.nhbf.co.uk.
 


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