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| June 1, 2020

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#SBAwards 2020: How To Enter The Customer Service Salon Category

#SBAwards 2020: How To Enter The Customer Service Salon Category
Sam Robinson

Think your salon has what it takes to enter the Salon Business Awards’ 2020 Customer Service category? Here’s what you need to know: 

The Category

This award will go to the salon that serves their clients better than any other salon. This begins before the client enters the salon and ends long after they leave.

Who Can Enter

UK based salons that offer hair services.

How To Enter

Examples of when good service has been provided will be needed, including a testimony from a client that is happy to be contacted. There will also be questions around the salon’s customer service model, including marketing, the client journey and dealing with customer complaints. The winner will be selected by our judging panel in two stages.

What The Judges Are Looking For

– Strong examples of when a good service was offered
– Innovative ways to serve clients better
– Clear procedure for customer complaints
– Good service throughout the client’s journey

Ready to enter? Download your entry pack from our website here.