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Expert opinion and knowledge from those in the know.
Added: 2010-07-20
Hellen Ward talks to Salon Business Online
As charming as she is dynamic, Hellen Ward is a force to be reckoned with. Co-owner of mega business, Richard Ward Hair and Metrospa (close to London’s Sloane Square), Hellen combines a warm personality with an authoritative air...
Added: 2010-04-14
Wired up - Barrie Stephen talks technology
Barrie Stephen is a man on a mission. He is taking social networking and online marketing to the next level. Not only will this month see the launch of his new website, but also the development of current social networking tools (Barrie’s Twitter, Facebook and Flickr are gaining increased momentum) and if that wasn’t enough, he is also in talks with a selection of Leicester-based companies to offer his clients a new loyalty card scheme...
Added: 2010-04-13
Ten low cost promotions that work!
Although it can be difficult to know where to invest your marketing budget, computerised salons are seeing some fantastic results from low-cost marketing promotions sent by SMS and email...
Added: 2010-02-26
The king of colour - Mark Leeson
Salon Business Online caught up with the ‘King of Colour’, Mark Leeson at his latest masterclass at the Goldwell Academy. The evening was an inspirational event showcasing fabulous hair creations and demonstrations...
Added: 2010-02-25
Shake up your retail business
Retail is a crucial part of developing your salon business. Now more than ever, we are in challenging times as consumers increasingly curb their spending habits...
Added: 2010-01-25
The scissor experts
G. E Betterton & Co has been in the business for over 50 years. The company sources the finest craftsmen and materials to supply and distribute a comprehensive range of scissors and accessories...
Added: 2010-01-11
'We are leaders, others follow' - Toni Mascolo on franchising
Aged eight, Toni Mascolo was shaving clients alongside his father. By the time he was 16, he was managing a salon. Today, he is a respected member of the creative industries the world over...
Added: 2009-11-16
Profitable Salon Retail
How can you turn salon retail into a profitable part of your salon? Salon Business Online took some top tips from industy guru, Zackary Milardo.
The key to successful and profitable retail product sales is based on several important factors...
Added: 2009-11-06
Developing client relations
Strong customer retention is one of the most important aspects of any firm - and - can turn a good salon into an exceptional business. One woman familar with this is Sarah Cross, who, through her career in sales and marketing, has developed a real passion for delivering results driven solutions for brands and, in particular, salons...
Added: 2009-09-04
Home sweet home
Are you paying too much for your home insurance? Dean Laming, Commercial Director of Salon Gold Insurance explores some of the common issues facedby customers…
According to recent research commissioned by The Daily Telegraph, Britons who simply renew their home insurance policies may be paying a combined £508m more than necessary each year...
Added: 2009-07-28
Motivating Mentality
Salon staff specialist, David Osborne (see image) has some unique tips for how to get the best out of your salon staff. Salon Business talks to him to find out his views on motivating people...
Added: 2009-07-14
A formal affair?
Introducing a uniform policy is something that more and more salons are considering; Martyn Wady advises you on how a uniform can add an air of professionalism and team spirit...
Added: 2009-06-12
Child's play - dealing with autism in the salon
Experienced State Registered Hairdresser, Caroline Seyedi, has a daughter with autism, meaning she is brilliantly qualified to advise other hairdressers on how to manage autistic children when it comes to them having a haircut...
Added: 2009-05-15
Colour me Beautiful - Jo Hansford
Jo Hansford… one of the world’s leading colourists and owner of ‘A’-listers favourite Jo Hansford salon in Mount Street, Mayfair, gives her words of wisdom to hairdressers facing a client colour change – one of the most stressful but potentially lucrative salon opportunities……...
Added: 2009-04-30
Discounting salon services. A good or bad idea?
Salon promotions, discounts and special seasonal offers. When they’re good, they are very, very good. But when they’re bad – they are awful! Martyn Wady explains...
Added: 2009-04-30
Nurturing salon assistants
Employing and retaining fabulous staff is crucial to a successful salon and creating a loyal team is something you have to work at. As its Managing Director, Joanna Hansford explains how London’s Jo Hansford salon nurtures and secures its salon assistants...
Added: 2009-04-30
Employment: laying down the law
Make sure you’re on firm foundations if staff problems lead to disciplinary or dismissal issues. David Green, Chief Executive Officer of nationwide professionals, MTA Solicitors, explains...
