Coronavirus: Ricky Walters, SALON64 Shares His Advice For London Salons
In light of the current situation in London due to coronavirus, it is no doubt that many hair and beauty salons are putting in place precautions to ensure the safety of their patients, staff and themselves is maintained during this time, as well as smooth running of their salons.
Ricky Walters, founder of Soho’s hottest hair salon destination SALON64, gives his advice on how to continue to run salons during this time, as well as maintaining the safety of their patients and staff.
Do Not Panic
“First and foremost try not to panic! With the media discharging a mass of coverage that the mere mortal couldn’t possibly read in one lifetime on the subject, its very easy for even the most calm head to catastrophize. Add to this a constant flow of frightening stories on social media written to shock its reader, we feel its very important to only listen to the facts from recommended resources to avoid confusion and take the best possible course of action under these circumstances. For us, the NHS and government have provided Corona virus web pages, which are very important to check regularly and digested uniformly whilst not to be drawn in by any other social media scare tactic.
Clients attention is turned to salon cleanliness more than ever before. If already employing a cleaner, perhaps increase their hours of work. If this is not possible, create a tick list for the person or people in charge of cleaning, this is a great way to ensure everything has been disinfected and regularly. Be thorough and try to Include in the new daily tick list areas of concern highlighted by the likes of Chief Medical Officer for England Chris Whitty and Chief Scientific Adviser Sir Patrick Vallance who have been very informative standing alongside prime minister Boris Jonsson during the emergency press conferences. For us this means concentrating on essentials like frequently cleaning handrails, door handles and any area that is likely to be touched by multiple people.
Where we once used to sit clients next to each other to create pockets of atmosphere within the salon, we are taking influence from what we hear on the news and respecting clients concerns by sitting clients further apart leaving more space between clients where we can.
we emphasise that all staff and clients going in and out of the salon should ensure that they are washing their hands and using hand sanitiser as much as possible, particularly as there will be some contact between the stylists and clients. Our stylists, cocktail mixologists and team are all briefed on washing hands before coming into contact with clients, when washing hair, touching equipment and when serving drinks to make sure we are working in a safe and clean environment.
With the trend of many clients rescheduling appointments it frees up a lot of time for some hairdressers. This spare time is a great opportunity to strengthen any weaknesses for both individuals and businesses alike. I challenge myself and my team to try and think of 3 weaknesses within themselves and turn them into strengths.
As a local hair salon and private members club in Soho, we understand the impact that the current situation will have on small businesses. This is why we feel it is so important to not only support the Soho community in London, but also to lend support to other business in and around London during this time. As a community of small businesses, keeping staff and clients satisfied and safe is at our core.”
You can stay up-to-date with the Coronavirus situation over at Public Health England here.